Pennsylvania Security Guard Practice Exam

Harassment is defined as unwelcome behavior that creates an intimidating, hostile, or offensive environment for individuals. Unwelcome comments, gestures, or conduct towards others clearly fall under the definition of harassment because such actions can make individuals feel uncomfortable, threatened, or disrespected. A security guard, who is in a position of authority and has a duty to maintain a safe environment, must ensure that their interactions do not cross the line into harassment, which might undermine the trust and safety they are meant to uphold.

In contrast, normal conversations with visitors, providing assistance to distressed individuals, and issuing parking tickets professionally are not indicative of harassment. Engaging in normal dialogues or assisting those in need embodies a supportive role, while issuing tickets is part of the duties of a security guard carried out in a standard, expected manner. These actions align with the professionalism expected from security personnel, contrasting sharply with behaviors that could be perceived as unwelcome or threatening.