Pennsylvania Security Guard Practice Exam

When a security guard hears a fire alarm, the appropriate action is to follow emergency protocol and assist with evacuation. This response is crucial for ensuring the safety of individuals in the vicinity. Since fire alarms indicate a potential emergency situation, it is the guard’s responsibility to take immediate action, which typically involves guiding people to exit the building in a calm and orderly manner.

Fulfilling this role requires an awareness of the established emergency procedures set by the facility, allowing for efficient and effective crowd management during a potentially chaotic situation. Assisting with evacuation helps to prevent injury and ensures that everyone can exit safely.

In contrast, investigating the source of the alarm could pose a risk to personal safety, as it distracts from the imperative to evacuate and may delay others from exiting. Ignoring the alarm not only jeopardizes the well-being of individuals present but also contravenes safety protocols. Turning off the alarm is inappropriate, as it could prevent necessary responses from emergency services and does not address the safety hazard indicated by the alarm.